Wipro Hiring Customer Service Executive | 2.25-4 Lacs P.A | Freshers – Experienced | Apply – Now

Wipro Hiring Customer Service Executive, one of the international’s essential facts technology, consulting, and enterprise business enterprise gadget offerings agencies, is hiring Customer Success Associates (Customer Service Executives) across Kolkata, Indore, Gurugram, Chennai, and Bengaluru. This is a golden opportunity for freshers and professional professionals to enroll in a globally authentic company and make an effect with the useful resource of turning in extremely good patron critiques.

• Job Title: Customer Success Associate
• Role: Customer Service Executive
• Company: Wipro
• Experience: 0 – 5 years
• Salary: 2.25 – 4 Lacs P.A.
• Employment Type: Full Time, Permanent
• Location: Kolkata, Indore, Gurugram, Chennai, Bengaluru

About Wipro

Wipro is a relied on worldwide leader in IT offerings and enterprise answers, serving clients sooner or later of numerous industries. Known for its innovation-driven method and willpower to turning in top notch answers, Wipro offers a dynamic environment for personnel to investigate, grow, and thrive in their professional adventure.

Key Responsibilities

As a Customer Success Associate, you may be chargeable for:

1. Customer Support:

• Handle inbound and outbound client interactions, together with queries, court docket instances, and requests.
• Provide correct and nicely timed information to customers.

2. Problem Resolution:

• Identify and resolve consumer problems efficaciously and efficiently.
• Escalate complex troubles to the suitable corporations while essential.

3. Customer Relationship Management:

• Build and keep strong patron relationships with the resource of delivering amazing provider.
• Ensure client delight with the useful resource of assembly or exceeding carrier expectancies.

4. Documentation:

• Maintain special statistics of consumer interactions and transactions.
• Prepare evaluations and summaries as required through the control.

5. Process Improvement:

• Identify opportunities for enhancing customer service procedures and propose actionable answers.
• Collaborate with skip-useful companies to beautify service transport.

Desired Candidate Profile

To excel in this function, you ought to very own the subsequent:

Experience:0-5 years in customer service, income assist, or associated roles.

Education: Bachelor’s diploma favored however now not compulsory.

Skills:

• Excellent conversation and interpersonal competencies.
• Strong hassle-fixing skills.
• Proficiency in customer courting control (CRM) software program is a bonus.
• Ability to multitask and manipulate time efficiently.

Mindset: Customer-centric technique with a ardour for turning in superb evaluations.

Perks and Benefits

Wipro offers a number of blessings, collectively with:

• Competitive earnings applications amongst 2.25 – 4 Lacs P.A.
• Comprehensive training and development programs.
• Opportunities for profession increase and expert improvement.
• Health and health blessings, together with insurance.
• A colourful and inclusive artwork tradition.

Why Join Wipro?

Working at Wipro manner being a part of a globally diagnosed enterprise agency that values innovation, collaboration, and worker improvement. As a Customer Success Associate, you may have the opportunity to:

• Be part of a supportive and inclusive group.
• Gain fingers-on experience in customer support and commercial organization operations.
• Learn from employer experts and access global-elegance training belongings.
• Contribute to Wipro’s challenge to deliver superior customer evaluations.

Growth Opportunities

Wipro is concept for fostering know-how and inspiring employees to take possession in their professional increase. As a Customer Success Associate, you can have get entry to to:

• Internal approach postings and promotions.
• Cross-practical publicity to unique departments.
• Mentorship applications to guide your profession journey.

How to Apply

If you’re interested by joining Wipro as a Customer Success Associate, practice now with the resource of traveling Wipro’s legitimate careers net internet page or submitting your utility thru method portals. Don’t miss this possibility to grow to be part of a chief global commercial enterprise corporation that values its humans.

Wipro is an same opportunity organisation and values range and inclusion. We encourage applicants from all backgrounds to use.

Take the following step inside the path of a profitable profession with Wipro. Apply now and loose up your capacity as a Customer Success Associate in a single in each of India’s most dynamic and respected corporations.

Click Here To Apply Now