- Job Title: Assistant Manager – Events
- Company: AccorHotels
- Degree: Bachelor’s degree in Hospitality Management, Event Management, or a related field
- Location: Delhi, India
- Experience: 3-5 years of experience in event management or hotel operations
- Employment Type: Full-time
- Salary: ₹7,00,000 – ₹10,00,000 per annum (depending on experience and qualifications)
Ob Title: Assistant Manager – Events (AccorHotels, Delhi)
Are you obsessed with hospitality and occasion control? Do you thrive in a dynamic environment that calls for precision, creativity, and leadership? If so, we have the right possibility for you at AccorHotels, wherein you may be responsible for turning in superb activities whilst driving financial growth and operational excellence. AccorHotels is searching out an Assistant Manager – Events to join its vibrant and active group in Delhi.
In this function, you could play a pivotal component in ensuring the easy making plans and execution of activities, overseeing event operations, and managing a team of professional experts. You will also be key to building a excessive degree of visitor delight and retaining the logo standards that AccorHotels is thought for globally. The ideal candidate will be proactive, customer-focused, and feature a keen eye for information to help ensure every occasion is a achievement.
Key Operational Responsibilities
Financial Management
As an Assistant Manager – Events, you may be liable for overseeing the economic elements of the activities you manage, making sure the department meets or exceeds its sales and earnings objectives. Some of the middle obligations consist of:
- Inventory and Stock Management: You will actively take part in stock assessments and make certain the right manage of stock associated with occasion operations. Maintaining control over the stock allows save you loss, waste, and guarantees the supply of vital gadgets for every event.
- Revenue Growth: Implementing more income strategies to decorate revenue is a critical duty in this feature. You will work carefully with the group to discover possibilities for upselling and go-promoting, thereby growing the general occasion income.
- Financial Reporting and Analysis: You may be tasked with preparing financial evaluations to investigate the results of each event. Post-event, corrective measures want to be carried out if vital, to deal with any financial discrepancies or shortfalls.
- Expense Management: Managing the prices related to sports is paramount. You must make sure that the activities are carried out inside the defined price fee variety even as nevertheless keeping the very pleasant first-rate necessities.
- Internal Billing Compliance: Ensuring strict adherence to the agency’s inner billing rules for sports is crucial. This duty includes pass-checking event prices and making sure compliance with the inn’s financial tips.
Operational Excellence
Operational performance is prime in making sure the clean go together with the go with the flow of events and maintaining the best great necessities. As an Assistant Manager – Events, your duties will consist of:
- Team Organization and Coordination: Organizing the team efficaciously is a primary a part of your role. This consists of delegating tasks and making sure that personnel are multi-skilled and nicely-ready to deal with diverse activity necessities at some stage in events. Cross-schooling employees no longer handiest ensures higher service but additionally increases operational flexibility.
- Effective Communication: Clear communique is vital. You will want to make certain that statistics is surpassed on seamlessly among departments, along with everyday briefings and debriefings with the kitchen, ingesting room, and issuer group of workers.
- Team Training and Knowledge Enhancement: Continuously improving the product know-how of your group is vital. You can be responsible for ensuring that team individuals are properly-versed in occasion specifications, merchandise, and services in order to higher serve the traffic.
- Guest Recognition and Personalized Service: A crucial issue of occasion manipulate is ensuring spark off traveler recognition, specifically for VIPs and repeat site visitors. You will manage and update traveler facts, ensuring that this facts is shared with the team to beautify personalised tourist issuer.
- Event Space Management: You will oversee the preparation of occasion spaces to satisfy excessive standards, making sure that they’re installation consistent with the specs discussed with the consumer and cited in the Banquet Event Order (BEO) or Function Plan (FP). Equipment and materials must be used as it should be to keep great and save you damage.
- Event Flow Management: Taking the worldwide degree of interest beneath attention, you may need to manipulate the drift of a couple of occasions simultaneously, making sure smooth coordination and timely transport of services.
- Quality Control: As an Assistant Manager – Events, you’ll be answerable for tracking the high-quality, speed, and common overall performance of the group. This consists of each the the front-of-house and back-of-house operations.
- Maintenance of Service Areas: Ensuring that the once more-of-the-residence issuer areas are properly-maintained constant with motel necessities is crucial to green and effective occasion operations.
Business Planning and Analysis
Business making plans is any other critical aspect of this position, in which you may want to research profits and sales facts, striving to satisfy and exceed economic desires. Specific obligations encompass:
- Sales Supervision: Supervising the profits conduct of your group during sports is vital. Ensuring that they’ll be following upselling techniques and striving to growth income at each opportunity might be considered one in all your center obligations.
- Revenue Analysis: You may be anticipated to often analyze the income and income statistics of activities, comparing actual figures closer to the financial budget and taking motion to make sure objectives are met.
- Upselling and Suggestive Selling: Encouraging and education the group on upselling and suggestive selling strategies will assist enhance the guest revel in at the same time as using sales boom.
- Guest Loyalty and Retention: Increasing traveler loyalty via great provider is high. You will work toward building a reputation for delivering brilliant activities, encouraging repeat business enterprise from organization and individual customers.
Team Management
Managing your team successfully is a key part of the Assistant Manager – Events feature. You will need to foster a sturdy group dynamic at the equal time as ensuring compliance with hard work legal guidelines and maintaining lodge requirements. Key responsibilities consist of:
- Alignment with Brand Philosophy: Evolving operating techniques and methods to live in line with the overall AccorHotels emblem philosophy.
- Labor Law Compliance: When getting ready art work schedules, you must adhere strictly to labor laws and make sure your crew complies with all regulatory necessities.
- Team Development and Career Growth: Assisting your organization contributors in improving their abilties and assisting their profession improvement is essential to growing a stimulated, high-acting team. You might be chargeable for schooling, integrating, and handling personnel.
- Professional Presentation: Ensuring that all organization participants preserve a excessive degree of private presentation, which includes proper apparel and personal hygiene, may be your obligation. This allows give a boost to the professionalism and exceptional of carrier associated with AccorHotels.
- Cross-Department Coordination: Ensuring clean coordination among distinctive departments which include eating rooms, kitchens, bars, and the lobby is crucial for seamless occasion execution.
General Duties
As an Assistant Manager – Events, you percentage duty together with your advanced for assembly departmental goals. Some of those shared duties consist of:
- Personnel Organization: Organizing the variety of employees required for an event relying on its size and complexity. This guarantees green exertions usage while keeping the very high-quality requirements of service.
- Departmental Targets: You are in element liable for assembly departmental dreams, including growing profits and respecting internal audit and procedural pointers. Achieving those desires contributes to the general fulfillment of the sports department and the resort.
- Workplace Cleanliness: Ensuring that the place of business stays easy and orderly is crucial. This consists of maintaining cleanliness and hygiene in both the front-of-residence and returned-of-house regions.
- Food Safety Compliance (HACCP): You is probably responsible for ensuring that every one meals safety guidelines are adhered to, including the Hazard Analysis Critical Control Points (HACCP) recommendations.
- Equipment Safety and Usage: Ensuring that each one system is used as it should be and as it ought to be is every other important obligation. This enables save you accidents and extends the lifespan of motel belongings.
- Hotel Security Compliance: Ensuring that your team follows the resort’s security hints is critical for the safety of each visitors and employees. This includes adherence to fireside protection protocols and distinctive emergency approaches.
- Environmental Responsibility: At AccorHotels, sustainability is a center fee. You may be accountable for making sure that the occasions department adheres to the lodge’s Environment Charter with the aid of promoting electricity-saving measures, recycling initiatives, and waste.
Qualifications and Skills Required:
- A degree in Hospitality Management, Event Management, or a related challenge.
- At least 3-five years of enjoy in event control or motel operations.
- Strong financial acumen and the capability to control budgets and observe financial evaluations.
- Excellent conversation and leadership abilities.
- Ability to manage more than one activities and groups simultaneously in a brief-paced surroundings.
- Proficiency in occasion management software and Microsoft Office Suite.
- A client-targeted attitude with a passion for handing over remarkable company.
- Knowledge of meals protection guidelines and popular health and safety protocols.
At AccorHotels, we satisfaction ourselves on providing high-quality carrier to our guests. As an Assistant Manager – Events, you’ll play a key position in ensuring that every event is a hit and remarkable. Join us in shaping unforgettable critiques in the heart of Delhi, wherein your management will make contributions to the success of our events and the overall traveler pleasure at our hotel.
How to Apply
- Click “Apply Now” at the venture listing.
- Redirect to our profession portal or companion internet page.
- Complete and put up the application form.
- Check your e-mail for affirmation and further commands.
