About the Role
Customer Service Advisor Role at Barclays Noida. This position offers an opportunity to interact directly with clients, presenting the best resolutions to their queries and problems. By leveraging more than one conversation channel, you’ll make certain customized and powerful purchaser interactions even as participating with numerous internal groups to deliver ga reat carrier.
- Job Title: Customer Service Advisor
- Salary Range: Competitive (As per industry standards)
- Company: Barclays
- Location: Noida, Uttar Pradesh
- Employment Type: Full-Time
- Experience Required: Relevant experience in customer care or a related field preferred
Key Responsibilities
- Customer Query Resolution
- Address purchaser queries and issues right away through diverse digital channels.
- Personalize every interplay to supply tailored answers.
- Communicate touchy or tough data tactfully to customers.
- Collaboration with Stakeholders
- Work intently with internal teams, together with sales, operations, and change control, to satisfy client expectations.
- Ensure transactions are finished correctly and on time.
- Provide a guide to teams across enterprise operations, which include compliance, change management, and collections.
- Compliance and Risk Management
- Adhere to all regulatory necessities and internal regulations associated with customer care.
- Take possession of managing dangers and strengthening controls within your vicinity of duty.
- Problem Solving and Decision Making
- Assess conditions that fall outside standard approaches the usage of the previous revel in and judgment.
- Evaluate options and make choices to ensure pleasant effects for clients and stakeholders.
- Relationship Building
- Foster robust relationships with clients and stakeholders to become aware of and deal with their needs successfully.
- Demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship in all interactions.
Analyst Expectations
- As a Customer Service Advisor, you may:
- Provide specialized recommendations and support to stakeholders and clients.
- Perform duties toana excessive general, ensuring exceptional and timeliness.
- Manage particular procedures and collaborate with related groups to supply seamlesproviderser.
- If the position consists of leadership duties:
- Supervise and manual team contributors, assisting their professional improvement.
- Allocate work requirements and coordinate resources efficiently.
- Demonstrate leadership behaviors via LEAD standards:
- L: Listen and be true.
- E: Energize and inspire.
- A: Align across the agency.
- D: Develop others.
- If operating as an individual contributor:
- Manage your workload and participate in initiatives past yoon-the-spotpot group.
- Implement systems and techniques inside your region of labor.
Mandate Skills
- Strong collaboration abilities for sales, operational, and danger control groups.
- Ability to make judgments based on previous experiences and adapt to new demanding situations.
- Effective verbal exchange abilities to address touchy or complex facts.
- Commitment to compliance with regulatory requirements and internal rules.
- Capability to decorate the bank’s virtual abilities whilethe existing generation is inadequate.
Purpose of the Role
The primary objective of this role is to deliver resolutions for purchaser queries and customize each interplay to beautify the purchaser’s revel This consists of leveraging virtual equipment, participating with inner teams, and upholding Barclays’ values and requirements.
About Barclays
Barclays is a global financial services provider with a robust presence in India. The corporation is pushed by using its center values of Respect, Integrity, Service, Excellence, and Stewardship, which guide its dedication to handing over splendid patron reports. With its Empower, Challenge, and Drive mindset, Barclays encourages employees to grow and thrive ointheir careers.
Why Join Barclays?
- Career Growth: Opportunity to paint in dynamic, fast-paced surroundings with various obligations.
- Team Collaboration: Work with skilled professionals and benefit publicity to multiple business functions.
- Supportive Culture: Barclays promotes a lifestyle of inclusion, gaining knowledge of, and improvement.
- Competitive Benefits: Enjoy a comprehensive remuneration bundle and different perks.
How to Apply
- Click “Apply Now” on the reputable Barclays task list.
- Redirect to the Barclays careers portal or detailed associate internet site.
- Complete and submit the application form with accurate info.
- Check your e-mail for affirmation and similar steps.
Step into the role of Customer Service Advisor at Barclays Noida and make a significant effect with the aid of handing over wonderful customer reports. This function offers a superb platform to develop your aabilities grow your career, and make a contribution to Barclays’ legacy of excellence.
Click Here To Apply Now
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