HP hiring for Technical Representative, a global leader in technology answers, is looking for expert experts for the feature of Technical Support Representative (Voice/Blended) at its Bengaluru place. This is a incredible possibility for humans with 4-6 years of revel in in technical useful aid to enroll in a dynamic and purchaser-centered employer. As a Technical Support Representative, you could play a crucial feature in delivering outstanding technical assist and solutions to clients, making sure their pleasure and loyalty.
- Job Title: Technical Support Representative (Voice/Blended)
- Role: Technical Support – Voice / Blended
- Company: HP
- Experience: 4-6 years
- Salary: Competitive and performance-based
- Employment Type: Full Time, Permanent
- Location: Bengaluru
About HP
HP Inc. Is a splendid generation business enterprise regarded for its innovation in private computing, printing answers, and advanced generation. With a power of mind to developing era that makes life better for every body, HP fosters a manner of lifestyles of innovation, growth, and inclusion. Joining HP method being part of a worldwide group that values creativity, trouble-solving, and client-centricity.
Key Responsibilities
As a Technical Support Representative at HP, you’ll be accountable for:
1. Technical Issue Resolution:
- Provide technical help and troubleshooting assist for HP products and services, which includes laptops, laptop structures, printers, and software program application software program application solutions.
- Diagnose and treatment hardware and software program program software program software problems successfully.
2. Customer Support:
- Handle client inquiries and issues via voice or mixed conversation channels.
- Ensure nicely timed and effective choice of consumer issues, keeping a immoderate level of client delight.
3. Documentation and Reporting:
- Maintain accurate and particular data of client interactions and solutions supplied.HP hiring for Technical
- Prepare critiques on recurring technical issues and advise manner enhancements.
4. Process Adherence:
- Follow hooked up protocols and strategies for coping with technical assist requests.
- Escalate complex technical troubles to better assist stages on the same time as essential.
5. Training and Knowledge Sharing:
- Stay up to date on the modern day HP merchandise, generation, and guide techniques.
- Share information and notable practices with group people to decorate everyday employer transport.
Desired Candidate Profile
To excel in this characteristic, you want to personal the following qualifications and capabilities:
- Experience: 6-6 years in technical assist, ideally in a voice or combined useful aid surroundings.
- Education: Bachelor’s diploma in computer technological records, IT, or a associated trouble (desired).
- Technical Skills: Proficiency in troubleshooting hardware and software software software application software program troubles, facts of on foot systems, networking thoughts, and HP merchandise.
- Communication Skills: Excellent verbal and written conversation talents.
- Customer Focus: Strong customer service orientation with a problem-solving mind-set.
- Adaptability: Ability to deal with excessive-strain conditions and adapt to changing client desires.
- Certifications: Relevant technical certifications (CompTIA, ITIL, or similar) are a plus.
Perks and Benefits
HP gives an entire benefits package deal, which includes:
- Competitive income and standard normal overall performance-based totally without a doubt incentives.
- Health and nicely being blessings, at the facet of scientific clinical health insurance.
- Opportunities for career boom and expert development.
- A severa and inclusive place of work manner of existence.
- Employee properly-being programs and engagement sports sports activities sports.
Why Join HP?
HP is greater than outstanding a place of job—it’s a platform for innovation and growth. Here’s why you must hold in mind becoming a member of HP:
- Innovation: Be a part of a organisation that continuously pushes the limits of technology.
- Learning and Development: Access to global-beauty education applications and belongings to beautify your competencies.
- Diversity and Inclusion: HP celebrates range and fosters an inclusive art work surroundings.
- Global Impact: Work on solutions that make a distinction in the lives of masses of loads worldwide.
How to Apply
Interested applicants can exercise right away with the useful resource of touring HP’s careers net internet internet page or submitting their resume to the hiring company. Don’t bypass over this opportunity to enroll in a international leader in era answers.
HP is an same opportunity business enterprise business enterprise. We have an exceptional time variety and are devoted to developing an inclusive environment for all employees.
Take step one in the course of a worthwhile profession with HP. Apply now for the Technical Support Representative (Voice/Blended) characteristic in Bengaluru and unfastened up your functionality within the worldwide of technology answers.
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