- Company: Marriott International
- Degree: High School Diploma or G.E.D. equivalent (preferred)
- Location: Delhi, India
- Experience: No prior experience required (entry-level role)
- Employment Type: Full-time
- Salary: ₹2,40,000 – ₹3,00,000 per annum (approximate range; exact details provided during the hiring process)
Marriott International is Hiring: Guest Experience Expert in Delhi
Marriott International, a global leader in the hospitality industry, is happy to announce a gap for the position of Guest Experience Expert at our prestigious houses in Delhi. This function isn’t always pretty much facilitating a persevering with take a look at-in and take a look at-out method but is critical to developing unforgettable stories for our visitors. If you are obsessed with customer service, revel in running in dynamic and inclusive surroundings, and are eager to contribute to the legacy of one of the global’s most famous hospitality manufacturers, we invite you to explore this opportunity.
Role Overview: Guest Experience Expert
Position Summary:
As a Guest Experience Expert, your primary responsibility is to supply personalized and tasty visitor offerings that ensure each visitor’s life is memorable. This role needs a proactive, arms-on technique to address traveler wishes, fix demanding situations, and share the exceptional that Delhi has to offer.
Key Responsibilities:
- Guest Engagement:
- Provide a heat welcome and assist guests with the take-a-look at-in and test-out device.
- Address guest inquiries, requests, and proceedings in a professional and properly timed manner.
- Share insights approximately nearby factors of interest, dining alternatives, and cultural highlights to beautify the visitor experience.
- Operational Excellence:
- Process reservations, cancellations, and different operational needs correctly.
- Complete administrative obligations inclusive of getting ready evaluations and handling visitor debts.
- Maintain confidentiality, guard enterprise employer belongings, and ensure adherence to Marriott’s suggestions and strategies.
- Workplace Standards:
- Ensure professional verbal exchange and appearance continually.
- Maintain a easy, prepared, and secure artwork environment.
- Handle items weighing up to ten kilos effortlessly and perform obligations that contain status, sitting, or taking walks for extended intervals.
- Team Collaboration:
- Coordinate with numerous departments to make sure easy operations.
- Support colleagues and foster a collaborative, group-orientated surroundings.
Preferred Qualifications
Marriott International values individuals who align with the corporation’s ethos of career and excellence. While earlier enjoyment isn’t obligatory, right here’s what we are searching out:
- Education: High college diploma or same (G.E.D.).
- Experience: No earlier work revealed is required; an exceptional possibility for freshers!
- Skills: Strong interpersonal and verbal exchange skills, a hassle-fixing attitude, and the functionality to comply with dynamic situations.
- Physical Requirements: Ability to face, stroll, and deal with physical duties for extended durations.
Why Choose Marriott International?
- Diverse and Inclusive Work Culture:
Marriott is an equal possibility business company that celebrates diversity and promotes inclusion. We welcome candidates from all backgrounds and ensure a non-discriminatory hiring technique. - Professional Growth:
Joining Marriott’s approach is part of a global emblem devoted to your professional and personal improvement. From complete schooling applications to control development possibilities, the organization enables you to attain your career aspirations. - Holistic Well-Being:
As part of the JW Marriott brand, we prioritize the well-being of our pals, imparting supportive surroundings that foster self guarantee, innovation, and camaraderie. - Global Opportunities:
With over eight,500 houses international, a career with Marriott opens doorways to interesting possibilities globally. Experience distinctive cultures, increase your expert network, and expand inside a logo synonymous with hospitality excellence.
The JW Treatment™:
At JW Marriott, we take pride in treating our friends with the same degree of care and attention as our customers. This philosophy guarantees a satisfying and worthwhile painting environment.
About Marriott International
- Marriott International is the sector’s largest and maximum prestigious hotel chain, with a legacy that spans over 9 long term. With a various portfolio of producers, together with Marriott Hotels, JW Marriott, and Extra, the enterprise employer is dedicated to supplying first-rate guest testimonies throughout one hundred thirty+ nations.
- JW Marriott is the luxurious arm of the Marriott International circle of relatives, providing over a hundred lovely houses in iconic towns and lodge places. JW Marriott homes are known for their interest in elements, contemporary services, and determination toward holistic well-being. The logo embodies a philosophy of setting humans first, which is clear in the way we deal with our visitors and pals.
Life in Delhi with Marriott International
- Discover the Vibrancy of Delhi:
- Delhi, India’s capital, is a bustling city that seamlessly blends records, lifestyle, and modernity. As a Guest Experience Expert at Marriott in Delhi, you’ll have the possibility to immerse yourself in this vibrant city even as operating in a worldwide-elegance hospitality surroundings.
- Local Highlights You Could Share with Guests:
- Historical Marvels: Red Fort, Qutub Minar, and India Gate.
- Culinary Adventures: Renowned for road meals and first-rate dining options, from parathas in Chandni Chowk to Michelin-famous individual consuming locations.
- Cultural Experiences: Traditional art paperwork, dance performances, and gala that keep in mind India’s range.
Work-Life Balance in Delhi:
- Marriott fosters a manner of existence that values paintings-existence balance. With flexible scheduling and get right of entry to to amusement and health applications, you could enjoy some time each on and off the challenge.
Compensation and Benefits
- Salary: Competitive annual compensation (facts supplied at some unspecified time in the future of the hiring approach).
- Benefits Include:
- Health insurance and health packages.
- Discounts on Marriott homes globally.
- Paid go-away and retirement financial savings plans.
- Comprehensive schooling and professional development possibilities.
How to Apply
- Click “Apply Now” at the venture listing.
- Redirect to our profession portal or companion internet page.
- Complete and put up the application form.
- Check your e-mail for affirmation and further commands
Online Application: Submit your resume and entire the net form.
Initial Screening: Selected applicants may be contacted for an interview.
Assessment: Engage in situational and talents-primarily based evaluations.
Final Selection: Successful applicants will gather a proposal and onboarding details.
Conclusion
Embark on a rewarding career with Marriott International in Delhi as a Guest Experience Expert. This is your danger to be a part of a corporation that values innovation, range, and notable career. At Marriott, you don’t surely be a part of a technique; you emerge as part of an international family committed to growing super moments for guests and friends alike.
Apply nowadays and take step one closer to a satisfying and exciting journey within the international of highly-priced hospitality!
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