Tech Mahindra Walk In Interview International inbound Voice process, one of the leading IT and business enterprise method outsourcing businesses, is engaging in a Walk-In Interview for the characteristic of International Inbound Voice Process at its Hyderabad area. This is a notable opportunity for each freshers and professional experts with up to 3 years of enjoy to join a employer diagnosed for its innovation, employee-high-quality lifestyle, and superb boom opportunities.
- Job Title : International inbound Voice process
- Company Name: Tech Mahindra
- Role: Voice / Blended
- Experience: 0-3 years
- Salary: 3-5 Lacs P.A.
- Location: Hyderabad
About Tech Mahindra
Tech Mahindra is a globally famend business enterprise that offers IT services and organisation way outsourcing answers to customers throughout a couple of industries. With a sturdy recognition on delivering great consumer critiques, Tech Mahindra has constructed a recognition for innovation, technological know-how, and a people-centric artwork tradition. Joining Tech Mahindra way being part of a numerous and inclusive surroundings that fosters increase and development.
Role Overview
The Voice / Blended function in the International Inbound Voice Process consists of dealing with client queries and imparting spark off and effective resolutions. The position calls for amazing verbal exchange competencies, a consumer-targeted approach, and the capability to thrive in a short-paced surroundings.
Key Responsibilities
Handle inbound purchaser queries and offer correct and well timed responses.
- Understand client troubles and offer powerful answers.
- Maintain a high degree of consumer pride thru expert and courteous conversation.
- Record and record interactions within the organization’s CRM system.
- Collaborate with go-sensible corporations to remedy complex customer issues.
- Adhere to commercial enterprise organization corporation regulations and compliance tips.
Work Environment and Schedule
- 5 Days Working: Enjoy a bit-existence balance with days off every week.
- Location: Hyderabad – a colorful metropolis appeared for its IT hub and first-rate living environment.
Desired Candidate Profile
To excel on this function, applicants must own the subsequent:
- Experience: 0 to three years of enjoy in voice aid, customer support, or related roles.
- Education: Graduation in any vicinity is preferred.
- Communication Skills: Excellent verbal and written verbal exchange talents in English.
- Problem-Solving Skills: Ability to understand and treatment patron problems efficiently.
- Customer Focus: Strong patron orientation and the capability to keep a super patron revel in.
- Technical Skills: Basic laptop statistics and familiarity with CRM systems.
- Flexibility: Willingness to work in shifts, as in step with commercial industrial organization company requirements.
Salary and Benefits
Tech Mahindra gives a aggressive reimbursement bundle deal:
- Salary: 3-5 Lacs P.A. (Performance-based totally completely incentives blanketed)
- Growth Opportunities: Ample scope for career development within the enterprise.
- Training: Comprehensive schooling programs to beautify competencies and statistics.
- Work-Life Balance: 5-day workweek with rotational shifts.
Perks and Benefits
Health and wellness benefits, which encompass scientific health insurance.
- Performance-primarily based definitely incentives and reputation packages.
- On-the-gadget training and professional development possibilities.
- Friendly and supportive artwork life-style.
- Employee engagement sports activities and activities.
Why Join Tech Mahindra?
Tech Mahindra is greater than fine a place of work—it’s miles a place wherein you may develop, research, and make an impact. Here are a few motives to keep in thoughts turning into a member of the Tech Mahindra own family:
- Global Exposure: Work with worldwide customers and broaden a global attitude.
- Innovation-Driven Culture: Be part of a agency that values innovation and creativity.
- Learning Opportunities: Continuous reading via schooling applications and mentorship.
- Inclusive Environment: A numerous and inclusive place of work wherein each worker feels valued.
How to Prepare for the Interview
To make the maximum of this possibility, do not forget the subsequent hints:
- Research the Company: Understand Tech Mahindra’s task, values, and offerings.
- Practice Communication Skills: Prepare for questions associated with customer support situations.
- Bring Necessary Documents: Carry up to date resumes, passport-sized pictures, and identity proofs.
- Dress Professionally: Present yourself in a professional way.
- Be Punctual: Arrive on time to make a satisfactory have an effect on.
How to Apply
Interested candidates can stroll in right away for the interview at Tech Mahindra’s Hyderabad place of work or exercise thru their dependable careers internet net web page. Don’t omit this chance to be a part of a international leader in IT and customer service offerings.
Tech Mahindra is an same opportunity organisation. We have a incredible time range and are devoted to developing an inclusive surroundings for all personnel.
Start your career with Tech Mahindra and make a difference in the worldwide of purchaser experience. Apply now and take the first step toward a satisfying career in the International Inbound Voice Process.
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